paypal confirm identity how long

It says 2 days, but it's been over 48 hours. I spoke with the PayPal staff two times on the phone. How long does it take for PayPal to verify my ID? This time it didn't say that my documents were rejected (the usual), but that my address settings in my account are incorrect, because they don't match what is written in the provided documentation "word by word". Can I verify my PayPal account without a bank account? There is no excuse for what is happening: PayPal is punishing those who have done absolutely nothing wrong, who have never broken either the law nor their terms of service, who have shown only good will and fully played by their rules something no institution with a speck of professionalism would ever do to their clients! 1999-2022 PayPal, Inc. All rights reserved. it is important that all the steps listed in the Resolution Centre are completed; otherwise, the relevant team will wait till they all are completed. Is it suppose to take this long? Payoneer offers the option to download a card statement in PDF format, which thank goodness happens to be formated in a way that meets all the criteria PayPal wants (company name and logo, my full name and address, date of issue, recent transactions). I'm pretty disappointed with the way PayPal has been handling the issue, even if of course it could always be worse. The old address was correct and complete as far as I can tell, but should I even wonder at this stage? The only reason I use Paypal is to buy on eBay, other than that I use Alipay instead. This content may be old or outdated. I believe PayPal absolutely needs to make their criteria more lax, and be much less paranoid with their verification process! The help came from an unlikely source: I received some money through a card I have with Payoneer (a bank and payment processor similar to PayPal). Once the relevant team reviews your account, you will be emailed an update. A few days ago, a document was finally accepted as proof of address. NEHOG 4 yr. ago. This content may be old or outdated. Eventually they said they'd note one another to see if there's anything they could do, which was the typical tactic to get rid of me without absolutely anything changing. Even in my country and for my bank, my situation appears to be unheard of. If they don't get this problem solved by Monday I'm going to prepare to take action. I'll likely only dump another dozen documents that took me hours to obtain and get scanned, only for PayPal to laugh at me with each one and say they don't care. This content may be old or outdated. Interesting how they limit your account and require all this information in a split second then take so long to actually look at it. You are viewing the PayPal Community Archives. Go to the PayPal Web site and click the "Personal" tab across the top of the screen to get to the "Financial Products" tab. I even had a discussion with the bank clerk while they were printing the file, and he told me that many clients of the bank use their cards with PayPal yet they've never heard of them ever being asked this sort of info, as well as mentioning that the statement they're giving me (stamped and signed) should be everything an institution like PayPal would legally require. Australian Financial Complaints Authority. Tip: These steps are for people who must verify info to purchase Google products or services. You should hear back from us pretty quickly, but in some cases, it could take up to 2-3 business days". The situation has reached the point of being outright unreal. Jesus Christ 1999-2022 PayPal, Inc. All rights reserved. Confirm your identity (KYC). Several more weeks have passed. I'm going to post about this simply because I don't even any more: PayPal finally decided to accept one of the bank statements I sent them as proof of address for the address verification procedure. refunds are always returned to the original funding source. So I just sighed and told myself "okay, I'll just do what they want again and edit it". The situation is pretty stressful since, to be frank, me and my mother's lives literally depends on having this account up and running; If they block my ability to receive and withdraw payments, we have no way to pay our bills or buy food, we are homeless and pretty much dead. By browsing this website, you consent to the use of cookies. Please help me with what suddenly went wrong with my account. Linking and confirming your debit or credit card helps protect your account: It increases security within the PayPal community. I sent them a scan of my last bank statement after that, which contains my bank's logo as well as my full name and address. I don't believe that in the year 2017 people should have to deal with stress due to such easily avoidable issues. The page that appears when you submit identity information still says, and I quote the exact sentence, "we'll get back to you within a few business days". 1. 1999-2022 PayPal, Inc. All rights reserved. Sure; We get that there are bad guys in the world, the cops need to fight the traffickers and money laundering, PayPal needs to respect the law, bla bla bla however we have no fault in this, nor are us users bureaucratic experts whom can be asked to deal with this sort of thing in a month's notice. Was just approved for a line if credit on there and have a verified account with Bank and debit card confirmed. I'm not tech savvy. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. Leave the Archive. Acceptable identity documents are a passport, driver's license, or government-issued ID. If we can't, we'll ask you to submit two documents. Unfortunately yesterday the app wouldn't let me sign in. Is it normal for identity reviews to take this long? The address that does not exist. Scroll the mouse over "Financial Services" underneath the "Personal" tab, and then click "PayPal Plus Credit Card" in the dropdown menu.Then click "Apply Now." How long does it take for paypal to confirm your identity? Probably gonna make me wait an unnecessaryamount of time if they don't accept it tand o accept an alternative), and SSN.How long does it normally take for paypal to actually confirm this stuff? An image of your payment method. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. If to most people that term means somewhere between 3 to 5 days, for PayPal this term represents a month. Leave the Archive. This goes on top the fact that I need to submit each document in two places simultaneously: Once in the interface available from https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view and once under https://www.paypal.com/confirmcard which is apparently a different database. https://www.paypal.com/cgi-bin/webscr?cmd=_complaint-view. But what do you know: The bank I use just so happens not to print the customer's address on their statements, nor have their logo on them so needless to say this was also just a slap in the face. In reality, I am the one waiting for PayPal's response and for the staff to look at what I sent them. Over the course of two months and a half, I have submitted a total of nearly 10 documents for address verification. It's like nothing is meant to work. It seems to be taking an unnecessary amount of time for them to confirm all this. I need to add some checks to my account as soon as possible. However my account already is restricted! All of them show my address clear as daylight, except for just one. Further more the interface was very counter-intuitive, and I constantly had to contact staff and ask them what to do because the page wasn't making it clear, said staff also being counter-intuitive at times surely the administration can at least ask their web developers to make everything clearer and more detailed. I really need my money by Friday Im really sad about this. 1999-2022 PayPal, Inc. All rights reserved. All you need is an email address. By browsing this website, you consent to the use of cookies. PayPal Financial services Financial sector Business Business, Economics, and Finance. Like I said I've submitted a dozen files to them over the course of two months, because no matter what proof of address I gave them there was always a reason to reject it. Cookies help us customize the PayPal Community for you, and some are necessary to make our site work. - Carlos. Where to send in identity verification documents. PayPal requires proof of identity if you are unable to verify a bank account or debit card. Even at this very moment, I don't know which of the latest documents are either rejected or yet to be reviewed. How long does it take to confirm my identity. 1 comment. But obviously not even this was possible without encountering further issues: First of all, I cannot edit my address because it's linked to a bank card, and apparently addresses linked to cards may not be edited for some inexplicable reason. 2. If it takes a few weeks why dont they say that instead of 2-3 days? 1999-2022 PayPal, Inc. All rights reserved. Proof of address. Leave the Archive. Does PayPal confirm identity? En poursuivant votre navigation, vous acceptez l'utilisation de cookies ou technologies similaires par SabilAlHaqq, pour permettre l'laboration de statistiques en vue de l'amlioration du site et vous permettre de partager du contenu sur les rseaux sociaux. Add a Comment. I've already submitted everything PP asked me to, and even the form tells me there's nothing new for me to do right now. Today I received a payment, so I login to my account to withdraw money to my bank account. This content may be old or outdated. You can't even speak to anyone, their help line is crap and everything else is too. By browsing this website, you consent to the use of cookies. Is it "apartment ##", "apt. So apparently PayPal wasn't able to confirm my identity and is forcing me to send in a bunch of personal information in order to confirm my identity, such as photo ID, a proof of address via bill (I don't get bills, so I have no idea how I'm going to get this part done. How do I complete PayPal verification? Can a user not expect any basic reliability and consistency from what is supposedly one of the largest payment services on the planet!? Proof of name and date of birth We'll need one of: A current Australian or foreign driver's licence or permit (both sides)* An Australian passport it is important that all the steps listed in the Resolution Centre are completed; otherwise, the relevant team will wait till they all are completed. Is this even real life right now? The only restriction so far is that I can't close it, but that still means restricted. And should I expect Paypal to be picky and worry about them finding reasons to reject what I send to them? They would be making millions in interest from refusing to allow legitimate transactions to take place and investing the money in overnight money markets. Techie glitch mainly in Australia it seems, BUT others have found that they can withdraw if they do so via theapp.